💟 We promise:
Refund or remake if you receive a broken item!
Free shipping on order above 50$
Size: 15-30cm, subject to the final version
Material: Wool Felt
Production time: 10-20 days
Shipping time: 6-10 days
🥰 We will contact you via email before shipping to ensure you are satisfied with the product. We will not ship the goods until we get your approval.
Don't hesitate to let us know your demands, we can make anything by Wool Felt.
💟 How to order
1. Pick variants.
2. Complete the checkout.
3. Send us photos and requirment of your order via email (vip@mf-mplanet.com)
💟 Process
1. Send you photos of the draft for confirmation.
2. Start coloring and firing after getting your confirmation.
3. Send you photos of the finished product.
4. Pack and ship, and provide you with the express tracking number.
💟 Attention
1. Made-to-order is final sale, and NO returns or refunds without quality issues.
2. The customized products are all handmade, and there may be imperfections. If concerned, please proceed with caution when ordering.
💟 FAQs
Q: What if I don't like the item I received?
A: We will send you a draft for confirmation during the production process, and we will ship it only after getting your approval.
Q: What should I do if I receive a damaged product?
A: We choose the most expensive and best logistics channel and purchase insurance. If you receive a damaged product, please contact us within 3 days after signing for the package and we will make a new one for you.
Q: Can I customize products with special shapes?
A: Sure! Please send us messages with your requirements and we will inform you of the price and construction period.
Q: My pet has a special breed, can you help me make it?
A: Of course, snakes, lizards, spiders, horses, cows, sheep, scorpions, ocelots, etc., we can do any variety.
💟 Post care
1. Remember to keep it out of reach of pets!!!
2. Never wash with water, stay away from oil stains, dyes, cosmetics, and cleaning agents.
3. If there is dust on the chemical products, simply blow or brush with a soft bristled brush.
💟 Contact us
Follow @mplanet.handicraft on TikTok for more work samples and sales. You can also contact us via email vip@mf-mplanet.com
